Faq Sections

Whirlpool Bathtubs
What is the weight of the whirlpool tubs?

Depending on the model of the hot tub, the weight can go from 80kgs to 120kg approximately.


What are the colours of the bathtub LED lighting?

The whirlpool tub has a multicolour spotlight that changes colour automatically; these LEDs are red, green and blue and by combining them, 7 different colours are achieved.


How many skirt panels does the whirlpool tub have?

When you purchase the extra skirt panels to your order, you receive 3 of them (1 front and 2 side skirts) for rectangular or king-size bathtubs and 1 curved skirt for corner bathtubs.


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Outdoor SPA
Which models are recommended to be installed in coastal areas?

We'd recommend Spatec 450B 750B 850B and 950B as they have an aluminium structure (the other spas have a galvanised steel structure which can be damaged in coastal areas due to salinity).


Can the spas be installed with a three-phase installation?

Spas are delivered from the factory with a single-phase installation, however they can be connected in three-phase. For the Spatec 450B, 500B, 700B, 850B and 950B models, you must follow the instructions to change the settings which must be validated by our technical service. Do not hesitate to contact us to receive these instructions.


SPA maintenance

Maintenance is very simple, all you need to do is keep the right amount of pH and bromine levels and schedule the ozone cleaning to run at least 4 hours a day.

Finally clean the paper filter with water every week and replace it every 6 months.

You will find all the details in the user's manual for outdoor SPA.

From our website, you can purchase the spa maintenance kit, which includes all the products necessary for correct water levels.


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Various
How is the bathtub or spa delivered?

Deliveries are made at street level, and installation and/or placement of the product is not included.


I need spare parts, how do I get them?

We have all spare parts available in our warehouse, so you will have no problem getting them, both under warranty and out of warranty; all you have to do is contact us.


Can I use salt water in the outdoor spa or hot tub?

It is not recommended, as salt is very corrosive and could damage the components of the spa or hot tub.


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